LokuPodi Store Terms

1. About these Store Terms

LokuPodi Store is a managed selling service operated by [Company legal name, registration no., address] (“LokuPodi Store”, “we”, “us”). Ads for items sold through LokuPodi Store are marked “LokuPodi Store”.

These Store Terms apply to anyone who asks us to sell an item (a “Seller”) and anyone who buys an item sold by LokuPodi Store (a “Buyer”). They apply in addition to our Terms of Service and Privacy Policy. If they conflict for a Store sale, these Store Terms prevail.

2. Drop-off request and drop-off

• You submit a drop-off request describing the item. We will contact you to confirm whether we can accept it, which warehouse to use, and an appointment.
• You bring the item, with any accessories, box, receipts, warranty cards and documents, to the agreed LokuPodi warehouse. We give you a written or electronic receipt listing what we received.
• Until you hand over the item, you remain fully responsible for it.

3. Inspection, grading and our right to refuse

• We inspect and, where relevant, test each item and assign a grade that describes its condition. Our grading is our honest opinion based on a reasonable inspection; it is not a manufacturer's certification.
• We may refuse any item at any time before it is sold, including items that are prohibited under the Posting rules, counterfeit, stolen or suspected stolen, unsafe, not as described, without required documents, or that we do not expect to sell. If we refuse an item after drop-off, we will ask you to collect it.
• Phones and devices must be unlocked from any account (for example iCloud or Google) and reset. We may refuse or return devices that are locked, blacklisted or financed.

4. What you confirm as Seller

• You are the lawful owner of the item, or authorised by the owner to sell it, and it is free of any loan, lease, hire purchase or other claim.
• The item is lawful to sell in Sri Lanka, is not stolen, counterfeit or illegally imported, and all information you give us about it is true and complete, including known faults.
• You will indemnify LokuPodi Store against losses caused by a breach of these confirmations, including refunds we must give to Buyers and claims by third parties. Where we suspect an item is stolen, we may hold it and cooperate with the Sri Lanka Police.

5. Listing price and fees

• We agree the asking price with you before listing. We may suggest a price based on the item's grade and the market.
• Our commission or fee is confirmed with you in writing (including by SMS, WhatsApp or email) before the item is listed. No item is listed until you have agreed the fee.
• We will not sell below the agreed price without your consent.

6. Storage period and uncollected items

• We store accepted items for up to [30] days from drop-off (the “storage period”), or as otherwise agreed in writing.
• If the item has not sold by the end of the storage period, we will contact you to agree a lower price, extend the period, or arrange collection.
• If you do not collect an item within [14] days after we notify you that it must be collected (including refused or withdrawn items), we may charge a reasonable storage fee of [amount] per day, and after [60] days and at least two notices to your contact details we may treat the item as abandoned and dispose of it, as permitted by law. [Uncollected-item policy to be confirmed by the owner and legal counsel.]
• We take reasonable care of items in our custody. Our liability for loss of or damage to an item while in our custody is limited to the agreed asking price of that item, except where the law does not allow such a limit.

7. Sale and payout

• When an item sells, we pay you the sale price minus the agreed fee within [7] working days after the Buyer's protection period has ended without a valid claim, by [bank transfer / other method to be confirmed].
• If a Buyer returns the item under the buyer protection in section 10, no payout is due for that sale and the item is returned to stock or to you.

8. Withdrawing your item

You may withdraw an unsold item by telling us and collecting it from the warehouse. If a Buyer has already requested or reserved the item, we may complete that sale first. A withdrawal fee of [amount] may apply if agreed in writing when you listed the item.

9. Condition, grades and price

• Each Store item is inspected by our team before listing. The ad shows the grade and inspection notes; the grade describes the item's cosmetic and working condition at inspection, and normal signs of use consistent with the grade are not defects.
• Prices are in Sri Lankan Rupees and are shown on the ad. We may correct obvious pricing errors before a sale is completed.
• For now you pay in cash (or another method we confirm) when you pick up the item at the warehouse or when it is delivered. We do not take online payments yet; we will update these Store Terms when we do.
• Delivery is available only to the areas we confirm. Any delivery fee and the expected delivery time are confirmed with you before dispatch. Please check the item on handover.

10. Buyer protection (7 days)

• If the item you receive is not as described in the ad (for example a different model, a grade or fault that does not match the inspection notes, or missing listed accessories), tell us within 7 days of pickup or delivery.
• Return the item to the LokuPodi warehouse in the same condition in which you received it, with all accessories and packaging. After we check it, we will give you a refund of the price you paid, or an exchange for an equivalent item if you prefer and one is available. Delivery fees are refunded if the item was not as described.
• Buyer protection does not cover: normal wear and tear; damage, misuse, water damage or repairs after handover; consumables (for example batteries' natural capacity loss, ink, filters) beyond what the grade describes; change of mind; or items clearly marked “as is”.

11. Limits of Store liability

• To the extent permitted by law, our liability for any Store sale is limited to the price paid for the item (plus any delivery fee).
• To the extent permitted by law, we are not liable for indirect or consequential loss, including loss of data stored on a device. Back up and remove your data before dropping off a device.
• Nothing in these Store Terms excludes rights you have under the Consumer Affairs Authority Act No. 9 of 2003, the Sale of Goods Ordinance No. 11 of 1896 or other laws that cannot be excluded by agreement.

12. Privacy of drop-off and order details

We use the name, phone number, address and item details you give in drop-off requests and buy requests only to process the request, contact you, arrange handover or delivery, pay out and keep required records. Phone numbers are stored encrypted. Seller identity is not shown on Store ads. See our Privacy Policy.

13. Acceptance, changes, law and language

• You accept these Store Terms electronically by ticking the checkbox on a drop-off request or buy request; we record the version and time of your acceptance (Electronic Transactions Act No. 19 of 2006).
• We may update these Store Terms. The version that applies is the one you accepted with your request. The date of the latest version is shown at the top of this page.
• These Store Terms are governed by the laws of Sri Lanka, and the courts of Colombo have exclusive jurisdiction.
• If there is any conflict between the English, Sinhala and Tamil versions, the English version prevails.
• Contact: LokuPodi Store, [address], [Store hotline / WhatsApp], email [store@ contact email].